The FA Non-League Finals Day
Thank you for buying a ticket from us to an event here at Wembley Stadium, connected by EE. Please read below for information on the postponements and rescheduling of events, along with ticket refund information.
What happens next?
If you have purchased a ticket from us for any of our events, you do not need to do anything at this stage. We are working with our partners and event owners to determine how best to reschedule any events that are postponed due to COVID-19.
My event is postponed:
You will be contacted directly if your event is postponed. In the event that once a revised date has been announced you are unable to attend, we will explain the process for requesting a refund in the same communication. If owing to the current situation, you would like to request a refund for an upcoming event with us, please get in touch using the details below.
My event is cancelled:
However, if due to COVID-19, the event you were due to attend is cancelled payment for the face value of the ticket will be refunded automatically, within 14 working days of the date the official cancellation is announced. In all cases, refunds will be made directly to the original payment card used to make the purchase. If you have a new credit or debit card, but still have the same credit/debit account we will still be able to process your refund. You only need to get in touch with us if you have closed the credit or debit account you used to purchase the ticket or made a group booking with an alternative payment option.
We hope the information above is helpful and offers some guidance of what will happen in the different scenarios we face. There is no need for you to take any further action at present. However, if you do need to contact us, you can do so by clicking here or sending us a message on Facebook or Twitter. We will endeavour to respond to any questions in a prompt manner and we thank you in advance for your patience during this time.
We thank you for your continued support and understanding of the situation and we cannot wait until you can join us again, under the arch.
Ticket Price and Details
Concession (OAP/Student): £10.00
Child (Under-16): £1.00
Concession (OAP/Student): £5.00
Child (Under-16): £1.00
For group bookings please select the 'Group' tab
Minimum online group size is 9, maximum online group size is 49. For bookings of 50 and over you will need to contact the Football Association Customer Relations team on: 0800 093 0824, Monday - Friday 9am - 5pm.
All tickets subject to availability and fees, and subject to the Terms & Conditions of The Football Association.
For Hospitality tickets please call: 0844 980 0038
- Venue Name:
- Wembley Stadium
- Venue Address:
- Empire Way, Wembley, Brent, HA9.
Wembley Stadium is a public transport destination. Rail, tube, bus and pedestrian routes have been upgraded to enable visitors to travel to and from the stadium smoothly and safely on major event days. For further information to assist you plan your journey to the Stadium, please vist www.wembleystadium.com/gettingtowembley.
For live travel information on the day of the event call the Wembley Stadium Travel Information Line on 0845 6000 555 (calls charged at standard local rate).
Please use the official Stadium car parks if driving to the venue, available to pre-book by visiting www.wembleyofficialparking.com.
A resident’s only parking permit scheme operates in the Wembley area on Stadium event days. Illegally parked vehicles will be fined by Brent Council and may be towed away. For details of the restrictions visit www.brent.gov.uk/wembley
Wembley Stadium is served by three stations and six lines:
Wembley Park Station – Jubilee and Metropolitan lines (Zone 4)
Wembley Stadium Station – Chiltern Railways line www.chilternrailways.co.uk
To purchase tickets in the accessible areas of the ground, please call our hotline: 0800 093 0824
Before purchasing your tickets in the disabled section, we will require proof of disability to ensure that all allocated seating is being provided to our accessible guests. If you have not already supplied this information please post, scan or e-mail details to The FA at the details below. You will still need to call in on the on-sale day to purchase your tickets even if you provide your proof of disability prior to this day.
Please send us your proof of disability by mail or e-mail to:
The Football Association
E-mail: POD@wembleystadium.com (Please note: this inbox is not monitored. Please do not send queries to this inbox as they will NOT receive a response. Any questions or queries should be submitted online via our portal).
We accept photocopies of Disability Living Allowance, PIP or an original letter from your GP or hospital. We do not accept Blue Badge permits as proof.
IMPORTANT: If you have previously purchased tickets with us and already have a customer number, you do not need to send in proof of disability again. If you cannot remember your customer number, we can look it up when you call.